By using any of the Sites and Services (defined below), or by providing us with your personally identifiable information, you acknowledge and consent to the terms contained in this Privacy Statement. If you do not agree to the terms contained herein, including having your information (“Personal Information” as defined below) stored by us and/or used in any of the ways described in this Privacy Statement, do not provide us with your information. However, understand that if you do not provide us with your information, you may not be able to use some or all of the Services or the Sites. You further agree that you may not withdraw your consent with regard to already-obtained information.
Updates and Notice of Material Change in the Use of Your Personal Information
This Privacy Statement may be altered by us, from time-to-time, in our sole discretion. Though we reserve the right to alter this Privacy Statement at any time, we will notify you of any changes within (30) business days of the change taking effect, unless such a change is made in exigent circumstances, in which case we will do our best to notify you of the change with as much time as possible. It is solely your responsibility to review this Privacy Statement each time you use the Sites and Services, in case there have been any changes made to it. Failure of us to notify you, or of you to read, any such changes to this Privacy Statement shall in no case exclude you from such provisions. Your use of the Sites or Services following any changes or modifications to this Privacy Statement constitutes your full acceptance of and agreement to the modified Privacy Statement. In the event of a material change to the way we use your Personal Information, we will notify you of such change and ask you to affirmatively accept such changes. In such instance, you may be prevented from accessing or utilizing the Sites or Services unless you accept such change(s).
How To Contact Us
Description of Our Services
We offer our business customers a web-based interface dynamic information insertion system for measuring marketing campaigns, improving customer service, and improving sales performance. Our application offers channel information for inbound potential customer leads, as well as software maintenance and upgrades and customer support, that enable our business customers to track the performance of their marketing efforts (the “Services”).
Collection of Personal Information
We may also use Personal Information you provide when you visit our Sites or become a registered user of the Products or Services, or we may use your Personal Information to contact you to further discuss the Products and Services that we provide, and to send you information regarding Prismana, such as promotions, contests and events. Site Visitors and registered users are invited to receive emails from Prismana, such as promotions, contests, newsletters, or events (collectively, “Promotional Information”).
Data Retention and Destruction
Information collected is retained by Prismana indefinitely and available to our client for as long as they remain a client in good standing. If a client cancels their account (or is terminated for any reason), we make no guarantee that their data will remain if they wish to return later. A data sunset policy will likely be implemented in the future, but does not exist today and we cannot guarantee that data is fully scrubbed from all backups and snapshots.
Disclosures and Transfers of Personal Information
We do not share your Personal Information with third parties, except when one or more of the following occurs:
- When such disclosure is necessary for the purpose for which the Personal Information was obtained, or for the performance of the Services;
- When such disclosure is permitted by applicable law;
- When you have given us with your permission to make such disclosure;
- When we are disclosing your information to our credit card service provider in order to process payment for Services as requested by you;
- When such Personal Information is otherwise publicly known or available in accordance with the applicable law;
- When such disclosure is made in relation to marketing for Prismana, or, with your authorization, for the marketing of third parties;
- When such a disclosure is to a third party business for the purpose of assisting Prismana in maintaining our Sites and/or Services, or providing marketing assistance, or providing data analysis (“Administrative Service Providers”), including Administrative Service Providers that may be outside the country or jurisdiction in which you reside;
- When such disclosure is reasonably necessary in the event of a sale of our business or its assets;
- When such disclosure is made to an entity that controls, is controlled by, or is under common control with Prismana;
- When Prismana, in our sole discretion, deems such disclosure to be necessary with regard to any legal claim or claims, or for the sake of compliance with, or to satisfy any law, regulation, subpoena or government request, or if such disclosure is made in connection with litigation; or
- When such disclosure is made as a result of Prismana’s actual belief or suspicion, whether reasonable or not, that our user(s) is or are engaged in illegal activities or is or are otherwise in violation of our , whether or not a subpoena, warrant or court order has been issued in such case(s).
Opting Out in the United States
You may opt out of being sent Promotional Information by us at any time by sending an email to [email protected] Separately, you may ask to sign up for to receive Promotional Information when registering for the Services or by emailing [email protected]
Except as noted above, your email address will not be distributed or shared with third parties, and you can opt out of receiving Promotional Information by emailing [email protected] at the time it is distributed, or at the time any individual registers for the Service.
If at any time you desire not to receive Promotional Information from us, email us a request to opt out of receiving Promotion Information at [email protected]
Opting In for Canadian Customers
Your email address will not be shared with any third parties, and you may opt out of receiving any communication at any time by emailing [email protected]
California Resident’s Privacy Rights
Under the law of the State of California, California residents may opt-out of disclosure of their personal information about them to third parties for those third parties’ own marketing purposes. To opt out of such disclosure for such purposes, you may contact us by emailing [email protected] and making the request. Residents of California additionally have the right to request from businesses with whom they have an established business relationship the types of personal information such business shares with third parties for direct marketing purposes by that third party, as well as to which third parties the business has shared such personal information within the preceding calendar year. To request this information from us, you may contact us by emailing [email protected], and we will respond within 30 days, as required by Section 1798.83 of the California Civil Code.
Additionally, California law requires us to disclose to you how we respond to your browser’s “do not track” signals or other tools that allow you to designate what personally identifiable information is shared about your past online activities on other web sites or online services. Per California law, we are also required to disclose whether third parties may collect personally identifiable information about your past online activities on different web sites when you use our Sites. Please see the following section on Third Party Advertising and Tracking section below for information on this topic for your review and understanding.
Third Party Advertising and Tracking
Data about your online activities is collected on our Sites to provide you with advertising tailored to your interests. We may enlist network advertisers and ad exchanges to show you advertisements from all over the internet. We may also use third party data analyzing services to tell us about the viewing of ads and content on our Sites as well as how these ads are used on third party web sites. Other sites may give you a choice as to whether to allow your information collected for the above purposes. This section will tell you more about third party advertising and tracking, and how to limit it. You may see ads on third party websites after visiting our Sites, because we participate in third party advertising networks that look at your activities online and collect information about your online activities through automation. This may include the use of technologies described in the section titled “Do Not Track.” These advertising networks use your past online activities to display ads that cater to your individual interests. Additionally, these tracking technologies can be set to prevent you from seeing the same ads too often, or to help you understand how the ads you see are useful. The information collected by these advertising networks includes your activities on our Sites, such as the pages you have viewed on our Sites.
You understand that technologies associated with our Sites may . We will not specifically sanction any such activities, but such activities may be out of Prismana’s control.
The collection of your data and targeting of ads to you takes place on our Sites and on other third party websites also in the ad network, including websites that feature the advertisements displayed by the network. This can also help us see whether our marketing is effective. We will use commercially reasonable efforts to protect your Personal Information, pursuant to the relevant laws. We use a combination of first-party and third-party cookies, much like Google does, to see how your ad usage and impressions, as well as your interactions with these ad services and impressions, relate to visits to our Sites.
Do-Not-Track is a public-private initiative through which end-users can activate a signal in their browser to notify websites that they don’t want to be tracked by third parties (see their website at http://www.w3.org/2011/tracking-protection/). However, because Do-Not-Track has not reached a consensus as to what these third-party websites should do when receiving such a notification, Prismana will not look at your browser’s Do-Not-Track setting, and will not change our activities as a result of your browser settings.
Correcting & Updating Your Information
To update billing information or discontinue the service, log into the website and access your account. Prismana will respond to your correction or update request within at most 30 days from the date of your request.
Confidentiality and Security
We maintain numerous safeguards to protect your information gained from our Sites. We do not allow anybody to access your information other than our employees, any affiliates’ employees, or others to whom it is necessary to disclose such information to provide our services you in the course of conducting normal business operations. We make sure all Prismana employees know about their responsibility to keep your information and customer data secure and protected, and we inform them of all guidelines related to our Company’s business ethics standards and keeping your information confidential.
Prismana uses various physical, electronic, and procedural measures to protect its websites, and prevent unauthorized access to visitor and customer information. However, despite all these measures, it is not possible to guarantee 100% security of this information, and there will always be a chance that our efforts to safeguard your information will be ineffective.
It is against Prismana’s policies that the Site and Services be used by individuals below the age of thirteen. As such, we do not purposefully collect any Personal Information about children below thirteen years of age. If it becomes known to us that we have collected Personal Information from a child below the age of thirteen, we will take all commercially reasonable steps to remove such Personal Information from our database.
If you are the parent or guardian of a child below the age of thirteen who has provided us with their own Personal Information, please contact us at [email protected] so we can use best efforts to delete such Personal Information from our databases.
Social Media Platforms and Websites
It is possible that at some point we may offer an interactive or social feature (such as a web forum or message board where you can share messages, content, or other information with other Prismana users) that is directly administered by Prismana (a “Social Area”). In such instance, we will make efforts to protect these Social Areas. However, you understand that we cannot ensure the privacy or protection of any information you have posted on Prismana’s Social Areas, and you acknowledge that we are not responsible for anything that happens as a result of you posting such information. You further understand and agree that you use any such Social Areas at your own risk, and that it is incumbent upon you to protect your own information and be cautious about what you provide therein. Please note that these Social Areas may include the option to post your submissions publicly. Any information you submit on these Social Areas may be taken or used by other users.
Visiting our Site from Outside of the United States
All of our applications, websites and database servers are located in the United States. Some files may be stored across multiple servers. Please be aware that any information you submit on our Sites may be transferred to, and maintained on, computers or servers located outside of your state, province/territory, or country, where the privacy laws may differ from where you live. We will use reasonable efforts, within the applicable laws, to protect your Personal Information, but we cannot guarantee that the security measures where your information is stored will be as protective as those where you live. If you live or access our Sites from outside the US, and you choose to submit your Personal Information on our Sites, be aware that we may transfer this information to the US and process it and store it in the US. As a result, please understand that your Personal Information may be subject to requests from government, court, and law enforcement officials, as well as national security authorities within the US, pursuant to its laws. By submitting your Personal Information to us, you hereby expressly consent to your data being sent to, processed within, and stored in the US. It is your responsibility to familiarize yourself with all relevant US laws and jurisdictional laws related to your Personal Information.
Last updated: 2017-04-26